It is important for cities and land developers to establish master plans around growth. This relationship pins those two roles against the general public as projects are developed. Land developers are the means to increase the tax base and allow the funding of improvements to municipal systems to address the growth and congestion they create.
A key to keeping a growth plan on track is getting the greater communities buy-in, to stay on top of pain points and minimize impacts to property prices and quality of life. Gathering data around sentiment is becoming increasingly more important, there is a move towards using AI to better predict the success rates of projects based on such metrics.
The objective of the Gather Public Sentiment project was to design a mobile flow that is driven by emerging technologies that will aid cities and land developers with gathering meaningful sentiment data from directly impacted residents.
During the Pre-Application phase, the General Public will need to be contacted and made aware of the proposed development project affecting their immediate neighborhood; whether blocking their view, worsening traffic patterns, or impacting the history of a building. It will not be uncommon for the General Public during this phase to be invited multiple times to informal meetings with the sole purpose of providing feedback as the Land Developer iteratively modifies the design to eliminate possible code violations or problem points.
General Public during the Pre-Application PhaseThe process involved working closely with Public Sector product managers and external Land Developers to:
After a brief roadshow demoing the wireframe prototype, fielding questions and gathering feedback, we moved on to refining and working on full color designs.
Requirements Gathering
Research
Flow Diagrams
Concept Development
UX Design
POC with PM
Wireframing, Interaction Design, and Visual Design
Collaborated with Usability Engineers, and Visual Design Team
Feb-June 2019. All the wireframing and design work was done using Sketch. 3D renderings were created using SketchUp.